How customers choose a language
When a customer starts your bot, it asks them to pick a language from the ones you offer, English, Russian or Uzbek. They choose once, and the bot remembers it.
A welcome in each language
Write a separate welcome message for every language, and the same for the message a blocked customer gets. A Russian-speaking customer gets your Russian text, an Uzbek-speaking customer gets the Uzbek one.
Your team answers as usual
Operators see every message in Telegram and answer in the language the customer wrote in. Maglead does not translate messages, so the customer reads exactly what your team wrote.
Included on every plan
Several languages work on both Free and Pro. See all plans.