How quick replies work
Save an answer under a short name, for example /delivery. To use it, reply to a customer's message with /delivery, and the saved answer goes to the customer from the bot. Type / to see the whole list in your Telegram menu.
A quick reply can be text, or a photo, video or file with a caption, so you can send a price list or a map the same way.
An automatic welcome for every customer
When a customer presses Start, your bot answers right away with a welcome message. Write it yourself, for example with your hours and what to send. If your bot speaks several languages, each language has its own welcome.
You can also set the message a blocked customer gets when they write.
Automatic answers, but by people
Maglead does not guess answers. The welcome goes out on its own, and every other answer is sent by someone on your team, as a quick reply or a message they type. Customers get fast and correct answers, not a script.
How many quick replies you get
The Free plan includes 5 quick replies for each bot. Pro allows up to 50 per bot. See all plans.