What both do
With both services you connect your own bot with a token from @BotFather. Customers write to the bot, your answer goes out in the bot's name, and your personal account stays hidden. Both send broadcasts and support several languages.
Maglead and Livegram compared
| Livegram | Maglead | |
|---|---|---|
| How the team works | One private group where everyone sees every message | Private chats, or a group with a separate topic for each customer |
| Who answers a customer | Anyone in the group, there is no assignment | The first operator to reply takes the customer, others see who took them |
| Roles | No per-admin permissions | Owner and operators, invited with one-time links |
| Saved answers | Not a feature, its site suggests a pinned message with templates | Quick replies sent with a command |
| Notes for the team | Not described | Messages starting with // in group mode |
| Free plan | Ads inside your bots and a label that the bot was made with Livegram | A short Maglead line under the welcome message |
| Paid plan | Livegram Pro from $2.92 a month removes ads, no new features | Pro from $3 a month for 5 bots adds operators, quick replies and broadcasts |
Facts about Livegram are taken from its own website, livegram.io, as of November 2026, and may change.
When Livegram is enough
If one person answers all messages and you do not mind ads on the free plan, Livegram does the job well. A feedback bot for a single owner is exactly what it was made for.
When Maglead fits better
- Several people answer customers and must not reply to the same person twice.
- You want each customer in a separate topic instead of one long group chat.
- Your team sends the same answers every day and wants them as one command.
- You want the owner to see every conversation while operators handle their own customers.
Moving from Livegram to Maglead
You keep your bot. Disconnect it from Livegram, send the same token to @magleadbot and press Start in your bot. The bot keeps its name and username, so customers write to the same place. Step by step instructions are in the guide.