Maglead
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Terms of Service

Last updated: November 12, 2026

These terms apply when you use Maglead, the service at @magleadbot that connects your Telegram bot and turns it into a support desk. By connecting a bot you agree to them.

The service

Maglead relays messages between your customers and your team through your own Telegram bot. You stay the owner of your bot and can disconnect it at any time.

Your account

  • You must control the bot you connect, which is proven by its token from @BotFather
  • You are responsible for the operators you invite and for what is sent through your bot
  • Keep your bot token private. If it leaks, reset it in @BotFather and send the new one to @magleadbot

Acceptable use

You may not use Maglead to send spam or unsolicited bulk messages, to deceive or defraud people, to distribute illegal content or malware, or in any way that breaks Telegram's Terms of Service or the law. We may suspend bots that do.

Plans and payment

  • The Free plan includes up to 3 bots, and for each bot 1 operator besides the owner, 5 quick replies and 1 broadcast a week. Customers see a short Maglead line under the welcome message.
  • Pro costs $3 a month, with up to 20% off when you pay for 3, 6 or 12 months. It includes 5 bots, and each extra bot adds $1 a month. It also includes for each bot up to 10 operators, 50 quick replies and 7 broadcasts a week, and removes the Maglead line.
  • The 7-day Pro trial is free, needs no card, and is available once per account.
  • When Pro ends, your account moves to Free. Nothing is deleted; what is over the Free limits is paused until you upgrade again.
  • Payments are processed by our payment provider, who acts as the merchant of record and handles taxes.

Availability

We work to keep Maglead running at all times, but it depends on Telegram and on our hosting, so we can't promise it will never be interrupted. If the service is down, Telegram keeps undelivered messages for up to 24 hours and they are delivered when it is back.

Liability

Maglead is provided as is. To the extent the law allows, our liability for any claim is limited to the amount you paid us in the 12 months before it.

Ending

You can stop using Maglead at any time by disconnecting your bots in @magleadbot. We may end or suspend an account that breaks these terms, and will tell you why when we can.

Changes

We may update these terms. Meaningful changes are announced in @magleadbot at least 14 days before they apply.

Contact

Write to Maglead Support in Telegram, @maglead_bot.